This Privacy Policy explains how we gather, use, protect, and disclose personal and sensitive information data of our consumers and customers across all of our Zebronics devices and services. Zebronics may engage third parties to act as our service providers and perform certain services on our behalf such as but not limited to processing or storing data, including personal data, in connection with your use of our services and delivering products to customers, and marketing. We are committed to ensuring the confidentiality, integrity, and security of your information.
By using our Service, you agree to this Privacy Policy (hereinafter “You” refers to the user/ viewer/customer).
WHAT DO WE DO WITH YOUR INFORMATION?
While you interact with our services, you may voluntarily provide personal information include but not limited to your name, email address, contact number, residential/ office address, state, city, postal code.
We collect this information to operate and improve our services, and to provide marketing content, offers, updates, and promotional messages regarding our products and services on communication platforms including but not limited to Email, WhatsApp.
The usage data is collected automatically when the user is using our service. When you can access our website using a mobile device, certain information is automatically collected which include but not limited to type of mobile device, mobile device unique ID, Internet Protocol (IP) Address of your device, and other diagnostics data.
DISCLOSURE
We may disclose your information to law enforcement or regulators upon valid request. We shall also disclose under other legal obligations or requirements where it is necessary but not limited to protect and safeguard the rights or property of our company, protect against any liability and prevent or investigate from any wrongdoing with regards to the service.
THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. Once you leave Zebronics’ website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
SECURITY
We protect and implement industry-standard physical, electronic, and procedural safeguards to protect and secure the data you share to us. The security of your data is a priority and important to us but no method of transmission over the internet or method of electronic storage is 100% secure, we cannot guarantee its absolute security.
We suggest you to not share passwords, API keys or OTPs with anyone including our staff. It is pertinent to note that we will never request your login passwords, credentials or account number via email, or any other electronic means. Such requests or accounts shall be reported immediately and you should not entertain the same.
PRIVACY POLICY UPDATES
We reserve the right to modify this privacy policy from time to time. We shall notify our users of any changes to this policy via email or any other communication platform, whereas prior to the change shall be effective and update the recent changes made as the “last updated” date at the top of the privacy policy. Continued use of the service shall be marked as the acceptance of the updated terms. If our business is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
DATA RETENTION AND DELETION
We will retain and use your personal data for several reasons like: an extent where it is necessary to comply with the legal and regulatory compliance of all applicable laws pertaining to our services, to resolve disputes, to prevent fraudulent activities and improve functionality of our service, to enforce our legal agreements and policies, and for internal analysis of our service.
We do not delete any information provided by the customer or consumer unless the customer or consumer requests for deletion of your account. The customer or consumer may request for deletion of all the information provided to us by sending an email to grievance@zebronics.com. Upon receiving your deletion email request, we shall review your account for any outstanding due, in case of no outstanding due, we shall delete your data within 30 days.
COOKIES
Cookies in websites are small texts that store information on web browsers and track activity of the users. The information is collected to improve the user’s experience, to analyze and improvise our service on our website.
CHILDREN
Our website / service is not recommended or directed to children under the age of 18, and we do not voluntarily collect directly or indirectly any information including Personal Data. In case if we become aware of the same, we immediately delete such information from our storage.